--- title: AllSouth AllStar Shronda description: We recently sat down with Shronda, from the AutoDirect, to learn more about our role as a loan processor. 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Routing # 253279031 ![](https://blog.allsouth.org/hubfs/PB016798%20copy%20FINAL.jpg) # AllSouth AllStar Shronda Published by [AllSouth Federal Credit Union](https://blog.allsouth.org/author/allsouth-federal-credit-union) on August 6, 2024 at 8:00 AM We recently interviewed Shronda who works in our AutoDirect department to learn what distinguishes her as an AllStar. Let's uncover more about our August AllStar.   Q: Can you tell us a little about yourself? A: I was born in Jersey City, NJ, but moved to Johnsonville, SC, when I was three. I moved to Columbia when I was 21 and have been here since. I have two children, a son and a daughter. I also have a four-year-old grandson. In my free time, I love spending time with my grandson, playing outside with him, doing crossword puzzles, and shopping.   Q: How did you get your start at AllSouth? A: I was hired in 2009 as a teller. Soon after joining AllSouth, I received additional training in member service and other areas so I could help open and service accounts. After working in the branches a few years, I had the chance to help out in other departments at the Credit Union including AutoDirect. I enjoyed working with AutoDirect, so when a position became available, I decided to apply. I got the job and have been with AutoDirect for eight years now.   Q: Tell us about your role as a loan processor. A: AutoDirect works directly with local car dealerships to provide a one-stop shopping experience. My role as a loan processor with AutoDirect is to review the loan applications and supporting documentation we receive from the dealerships to make sure we have everything. If something's missing or incomplete, I work with the dealership to get the issue resolved. Basically, I make sure all the i's are dotted and the t's crossed.    > “Shronda thoroughly enjoys her job, and it shows. Each morning, you can count on a pleasant greeting with a smile from Shronda. She demonstrates teamwork on a daily basis and is willing to help out in any way needed to make the Auto Direct Department run smoothly.” - Tracy, Centralized Lending Manager   Q: What do you like most about your job? A: My favorite part of my job is building relationships with my coworkers and the dealerships. I enjoy catching up with them, learning about their families, and talking about what trips they're going on soon. If they need something, they know they can call me for help.    Q: How would you describe the culture at AllSouth? A: AllSouth is the best! We're here for eight hours a day, but it's more than just work. I look around and I see my coworkers as my family. We celebrate life's achievements together, like if someone purchased a new home, or their child got a new promotion. We've built friendships with each other.    > “Shronda’s presence lights up the room. She is very friendly and easy to talk to. Shronda is always there with a smile and positive motivation.” - Teresa, Loan Processor Q: What’s the best financial advice you have received? A: You don't need to spend all your money. Learn how to save.    Q: What are you passionate about? A: I would say I'm passionate about helping people. I try my best to do whatever I can to make people happy. That goes for my family, friends, coworkers, and the dealerships. I will always go above and beyond to make others happy and lend a helping hand to those who need it.    Tags: [AllSouth AllStars](https://blog.allsouth.org/tag/allsouth-allstars) [Back to Blog](https://blog.allsouth.org) - [Tweet](https://twitter.com/share) ## Related Articles ## [AllSouth AllStar Thomas](https://blog.allsouth.org/allstar-thomas) We recently sat down with Thomas at our Platt Springs branch to learn what distinguishes him as an... [Read More](https://blog.allsouth.org/allstar-thomas) ## [AllSouth AllStar Brandy](https://blog.allsouth.org/allstar-brandy) We recently sat down with Brandy, our Beltline branch manager, to find out what makes her an... [Read More](https://blog.allsouth.org/allstar-brandy) ## [AllSouth AllStar Amy](https://blog.allsouth.org/allstar-amy) We recently sat down with Amy at our Saluda Branch to find out what sets her apart as an AllStar.... 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